Bug fixes and issue resolution
Problems are tracked, prioritized and fixed quickly, and you always know the status.
Ask us about thisKeep Your App Fast, Safe and Up to Date
Launch day is the beginning. We watch your app, website and servers, fix problems before your users notice them, and keep everything current with new iOS and Android releases.
No upfront payment5.0 on ClutchHIPAA-compliant builds
Core Services
Support and Maintenance That Covers Everything
One team looking after the whole product, from the app on the phone to the server behind it.
Performance monitoring
We watch uptime, load speed and error rates with dashboards and alerts.
Ask us about thisSecurity and compliance
SSL renewals, vulnerability scans, security patches and regular HIPAA and privacy reviews where your product needs them.
Ask us about thisVersion and dependency updates
Frameworks, SDKs and libraries kept current, so new iOS and Android versions do not break your app.
Ask us about thisServer and infrastructure care
Cloud scaling, automated backups and recovery plans that are tested, not just written down.
Ask us about thisNew features and improvements
Fresh features, UI updates and database tuning as your users and your business grow.
Ask us about thisWe look afterUptime monitoringError trackingAutomated backupsSSL renewalsOS updatesSDK upgradesSecurity patchesAWSDatabase tuningAnalytics reportsStore updatesDisaster recovery
Our Process
How Ongoing Support Works
Five steps that repeat, so your product keeps getting better.
Step 01 · Assessment and planning
We review your code, servers and known issues, then agree a plan.
Step 02 · Monitoring and detection
Dashboards and alerts tell us when something needs attention.
Step 03 · Updates and enhancements
Fixes, upgrades and new features shipped on a regular schedule.
Step 04 · Optimization
Speed, database and cost improvements based on real usage.
Step 05 · Compliance and reliability
Regular security checks, backups and privacy reviews.
Our Work
Real Products, Built by the Same Team
Products we built and still look after today.
HIPAA compliant
Healthcare · Teletherapy
TreeTalk Therapy
A HIPAA-compliant teletherapy platform that connects people with licensed therapists through private video sessions.
iOS · Android · WebSee the storyWellness · Meditation
BlissTrax
Guided meditation, breathwork and personalized music tuned to each listener's goal.
iOS · AndroidSee the storyCommunity · Matchmaking
Dungeons Not Dating
A matchmaking platform that brings tabletop players and Dungeon Masters together by playstyle and schedule.
iOS · Android · WebSee the storyHIPAA compliant when your product needs itTreeTalk Therapy, the teletherapy platform we built for iOS, Android and web, is HIPAA compliant.
“I have been so pleased with their work over the past two years. I don't know what we would do without them.”
Cami WolffDirector of Marketing, BlissTraxA Quick Check
Is This the Right Service for You?
If one or more of these sounds familiar, we should talk.
Tell Us About It- Your app is live and the team that built it has moved on
- Users report bugs before you know about them
- A new iOS or Android version broke something
- Your app has slowed down as your user base grew
- You want new features without hiring a full-time team
FAQ
Answers to Common Questions
01What does support and maintenance include?
Bug fixes, performance monitoring, security management, version and dependency updates, server care, new features and regular reporting.
02Do you maintain HIPAA-compliant products?
Yes. TreeTalk Therapy, the teletherapy platform we built for iOS, Android and web, is HIPAA compliant. We keep it that way with regular security and privacy reviews.
03Can you maintain an app another team built?
Yes. We start with an assessment of the code and servers, tell you honestly what we find, and take it from there.
04What is included in version and dependency updates?
Regular updates to frameworks, SDKs and libraries to keep your app compatible, secure and fast.
05Can you add new features to my existing app?
Yes. We add features, integrations and workflow improvements, designed so the app keeps scaling.
06How do I start a support plan?
Send us a message. We reply with a plan that sets out scope, timeline and deliverables.
Ongoing Support for Seamless Performance.
Tell us what you have in mind. The first consultation is free, and there is no upfront payment to get started.